Royans provides 24-hour accident response seven days a week. We have our own online reporting and accident management system that operates 24/7. Royans can dispatch a representative to an accident scene ASAP to inspect, photograph and report as required. We will report, discuss and seek your instructions on the following:
• Driver, load and vehicle condition
• Salvage, recovery, and trans-shipping of freight
• Towing/transport of trucks, trailers and all commercial vehicles
• Clean up of accident scene
• Machinery needs - mobile cranes, forklifts, bobcats, front end loaders, labourers etc.
• Emergency services/accident management interaction
• Insurance company liaison, assessment and assistance with claim lodgement
Our experience with accident recovery and salvage has shown us the importance of dealing with the right towing and salvage operators. We know who we can rely on and we have good working relationships with all the salvage professionals in the country. Selecting the right people from the start is the first step in getting the right outcome when it matters most.